If your PC does not recognize your player, please try the following steps: Make sure your computer’s operating system is up to date with the latest Service Packs and patches. ![]() Why I cant connect my MP3 player to my computer? Do a soft reset by inserting a pen or another small object into the reset hole. Pull down the power button until the Philips splash screen appears on display. You may have failed to pull down the power button long enough. How do I unlock my Philips MP3?Ĭharge the player by connecting it to your PC. Right-click the songs to copy to the player, select “Add to Device” and then click “Philips GoGear” to download music to your player. How do I transfer music from my computer to my Philips GoGear?Ĭlick the “Music” link under “Library” to view the songs copied to the library. A dialogue box will pop up click Upgrade to start the upgrading of the firmware (Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!). Launch the Device Manager at Start->Programs->Philips GoGear HDD->Philips GoGear HDD on your PC.
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